Contact
Email bugclicker.org about an AI pet order, a refund, your data or a mistake on the site. What to include so we can answer in one reply.
最近更新: 2026-10-31
Email support@bugclicker.org. We usually reply within 2 business days. One person reads the inbox, so a single email with the details below gets an answer faster than several short ones.
About an order
Include:
- the email address you paid with,
- roughly when you paid,
- the link to your pet if you have one.
Lost the page with your pet? Open the link in the email we sent after you paid; it brings back your pets and credits on any computer. Can't find that email? Check spam and promotions first, then write to us from the address you paid with.
For refunds, the refund policy says what we refund and how long it takes.
About your data
To have your pets and contact details deleted, write from the address you paid with and say so. The privacy policy lists what we keep and for how long.
A mistake on the site
Found a wrong step, a dead link or something out of date in a guide? Send the page address and what's wrong. BUG Clicker updates often, and readers spot changes before we do.
What we can't help with
This is an unofficial fan site. We don't make BUG Clicker and can't fix bugs in the app, change its features or answer for its developer. For the app itself:
- most problems have a fix in the troubleshooting guide,
- download and install issues are in download problems,
- news and bug reports go to the developer on X, @BUGnDEV.